Ban Yourself

Ban yourself from online gambling sites

  1. Log into your account.
  2. Access the live chat option.
  3. Let the live chat assistant know that you are experiencing harm due to gambling/problem gambling behavior.
  4. You would like to be banned from their site and any connecting site,
  5. Wait for confirmation from live chat assistant.
  6. If you have multiple accounts do this for each one.

You may not wish to receive counselling for your gambling behaviour, but simply wish to ‘ban yourself’ from gambling venues you no longer want to spend time at.

TRO can assist you with this process which can place a ban on you gambling at specific venues for a set period of time.

Details of this process can be provided by our Venue Exclusion Coordinator who can be contacted on (06) 876 6267, or email admindesk@trhor.org.nz.

You can also visit our head office at 210 Lyndon Road West Hastings to put the ban in place straight away.

Important things to know about self-exclusion

  • The self-exclusion orders are in accordance with Section 310 Gambling Act 2003.
  • They have a time frame that suits you, from 3 months to 24 months
  • An applicant can be prosecuted in court and fined up to $500 if they were to be found in the gaming area. A venue may also be prosecuted in court and fined up to $10,000 if a self-excluded person is able to gamble.
  • By taking out a self-exclusion order the individual will automatically be banned indefinitely from TAB gambling.
  • You cannot revoke (stop) an exclusion order once it is signed and in place within a venue.
  • There is no charge to the applicant for taking out a self-exclusion order with Te Rangihaeata Oranga (TRO).
  • Self-exclusion order forms are kept confidential within a venue and TRO.
  • There is no limit to how many times you may decide to self-exclude, however these orders cannot be taken out indefinitely.
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