"Talk it out. You’re in control."

Ban yourself from the pokies

You can get yourself banned from venues with pokie machines. This means you won’t be allowed to enter rooms with gambling machines for the duration of the ban.

We can help you organise a ban for specific venues for a set period of time.

Details of the process are available from our Venue Exclusion Coordinator, who can be contacted on 0800 422 947 or by email at admindesk@trhor.org.nz.
If you want to get a ban in place immediately, visit our head office at 210 Lyndon Road West, Hastings.

Ban yourself


TRO can assist you with this process which can place a ban on you gambling at specific venues for a set period of time.


There are a number of blocking options available via your MyLotto account.


Gamban blocks all gambling apps and websites worldwide, including niche ones like cryptocurrencies and e-sports betting.

If you would like information and advice please contact us at Hawke’s Bay Gambling Services and one of our Counsellors will call you to make a time for you to come into one of our offices.